| Support Information |
The Support Team at Netmon works hard to ensure that 100% of our customers are satisfied customers. The support team can be reached at:
Phone (Toll Free): 1-800-944-4511
Phone (International):
1-519-944-8365
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| Free On-line Support |
- User Support Forum: Share with and learn from our technical support team as well as Netmon users around the world.
- Online Documentation: Contains all documentation and on-line user guide for all Netmon products.
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| Paid Support, Subscription and Maintenance |
Paid support can be purchased on an annual or per incident basis and includes:
- Access to our technical specialists during the hours of 8:30 am - 5 pm EST Monday through Friday, excluding statutory holidays
- New releases of Netmon software including all major, minor and service releases
To purchase or renew a maintenance contract or support incident, please contact us. |